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Testimonials & Reviews


Forest Urgent Care

Urgent Care & Board Certified Emergency Physician & Medical Doctor located in Forest Hills, NY

4.95/5 Star Rating
262 total reviews

Forest Urgent Care always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 262 reviews with an average rating of 4.95 out of 5 stars. Please read what others are saying about Forest Urgent Care below, and as always, we would love to collect your feedback.

Kimberly C.
5/5 Star Rating
Submitted 05/19/24
I did not have to wait long on a Saturday afternoon. Street parking was easy. The front desk staff were warm and seemed to enjoy working there. The waiting area and entire office seemed clean and well-cared for. Dr. Stone was very helpful with my wound care. She took plenty of time to answer all my questions, clean my wound with care, and walk me through what to do at home.
Joseph F.
5/5 Star Rating
Submitted 04/22/24
Professional, learned, careful, effective. An asset to the neighborhood.
Sharae N.
5/5 Star Rating
Submitted 04/19/24
UPDATE: Exactly one month ago, I saw Dr. Lum. My symptoms were out of control and I was afraid. Dr. Lum patiently listened to me, assessed my symptoms and changed my medication regimen. I have not had any symptoms since and I am very grateful! I highly recommend this urgent care center!!!
Saoana I.
5/5 Star Rating
Submitted 04/15/24
I received excellent service. Thank you!!!!
Sharae N.
5/5 Star Rating
Submitted 03/29/24
This was my 2nd time seeing Dr. Lum. He listened to my concerns and read his notes from my previous visit. After assessing my symptoms, he prescribed a new medication. Also, he had bloodwork done. It has been 5 days since the visit and I am pleased to say that my medical issue has not returned. Fantastic service!!!
Sharae N.
5/5 Star Rating
Submitted 02/27/24
I went to this urgent care facility due to the great reviews I saw on various sites. I was not disappointed. My appointment was at 2pm and I was seen at 2pm. Dr. Lum was extremely kind, patient, and thorough. He listened to my concerns and I didn't feel rushed. I was very satisfied with my experience here.
Michele K.
5/5 Star Rating
Submitted 02/27/24
Dr. Lum is knowledgeable and helped me feel relaxed. He got to the cause of my illness as well. I'd recommend him
Micaela M.
5/5 Star Rating
Submitted 12/12/23
Excellent providers they were very knowledgeable and answered all my questions and concerns. Front desk was very helpful
Alike C.
5/5 Star Rating
Submitted 12/06/23
Parking easily across the street. No wait. Good service.
Amanda L.
5/5 Star Rating
Submitted 10/24/23
Amazing urgent care and provider care
John P.
5/5 Star Rating
Submitted 10/11/23
Easy to get approved, seen right away.
Petrona W.
5/5 Star Rating
Submitted 10/10/23
Fast and seamless. Staff is helpful and courteous
Emmalia H.
4/5 Star Rating
Submitted 10/07/23
Fast wait times, strightforward care.
Michael R.
5/5 Star Rating
Submitted 09/27/23
fast and nice
Silvya C.
5/5 Star Rating
Submitted 08/09/23
Availability was great, quick service and effective.
Jacqueline P.
5/5 Star Rating
Submitted 05/20/23
My experience with Dr. Lum’s practice is always positive no matter how sick I feel when I enter. I leave relieved that the kind, considerate, informative, and patient care, will lead to feeling better with medicine prescribed.
Jackie L.
5/5 Star Rating
Submitted 05/19/23
Dr Lum diagnosed me in seconds after throughly examining me. I was in and out so quickly and had a prescription waiting at the pharmacy.
Michael H.
5/5 Star Rating
Submitted 04/11/23
Very nice and kind
Vanessa B.
5/5 Star Rating
Submitted 03/31/23
Dr Lum was excellent. The front desk staff was not very welcoming. She was straight face and unpleasant. I asked for an envelope to put my documents into and she offered me a used envelop twice. I asked if I could get an unused envelope which I could see a stack of new small size ones in her second drawer. She refused to give me a new envelope from the stack, saying it was to be used for other situations. I left with a con Edison envelope. What was so hard to give me a clean new envelope that is valued less that 1 dollar. Very disappointed!
Xizhe H.
5/5 Star Rating
Submitted 03/24/23
Very knowledgeable and professional