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Testimonials & Reviews


forest urgent care

Urgent Care & Board Certified Emergency Physician & Medical Doctor located in Forest Hills, NY

4.95/5 Star Rating
248 total reviews

forest urgent care always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 248 reviews with an average rating of 4.95 out of 5 stars. Please read what others are saying about forest urgent care below, and as always, we would love to collect your feedback.

Silvya C.
5/5 Star Rating
Submitted 08/09/23
Availability was great, quick service and effective.
Jacqueline P.
5/5 Star Rating
Submitted 05/20/23
My experience with Dr. Lum’s practice is always positive no matter how sick I feel when I enter. I leave relieved that the kind, considerate, informative, and patient care, will lead to feeling better with medicine prescribed.
Jackie L.
5/5 Star Rating
Submitted 05/19/23
Dr Lum diagnosed me in seconds after throughly examining me. I was in and out so quickly and had a prescription waiting at the pharmacy.
Michael H.
5/5 Star Rating
Submitted 04/11/23
Very nice and kind
Vanessa B.
5/5 Star Rating
Submitted 03/31/23
Dr Lum was excellent. The front desk staff was not very welcoming. She was straight face and unpleasant. I asked for an envelope to put my documents into and she offered me a used envelop twice. I asked if I could get an unused envelope which I could see a stack of new small size ones in her second drawer. She refused to give me a new envelope from the stack, saying it was to be used for other situations. I left with a con Edison envelope. What was so hard to give me a clean new envelope that is valued less that 1 dollar. Very disappointed!
Xizhe H.
5/5 Star Rating
Submitted 03/24/23
Very knowledgeable and professional
Laura Y.
5/5 Star Rating
Submitted 02/17/23
Dr. Lum listens attentively and is thorough with his questions. He discusses treatment choices, incorporating feedback from the patient, and follows up with test results after the visit.
Virginia G.
5/5 Star Rating
Submitted 01/31/23
Prompt Professional Caring Thorough
Josephine S.
5/5 Star Rating
Submitted 01/19/23
The doctor is always so kind, patient, and makes sure I understand the diagnosis. I drive past a few clinics to come to this one.
Tommy O.
5/5 Star Rating
Submitted 01/11/23
Joel E.
5/5 Star Rating
Submitted 01/10/23
One of the best doctors in NYC
Roberta S.
5/5 Star Rating
Submitted 12/21/22
Staff was attentive and professional
Michele P.
5/5 Star Rating
Submitted 12/12/22
Dr Wong was really kind and professional.
Royce A.
5/5 Star Rating
Submitted 12/03/22
Dr. Moore was thorough and I appreciated his professionalism.
Hiroyuki S.
5/5 Star Rating
Submitted 11/28/22
Very helpful
Fred H.
5/5 Star Rating
Submitted 11/28/22
Very friendly and professional, would happily recommend.
Christen S.
5/5 Star Rating
Submitted 11/15/22
Really appreciate Dr Lum taking the time to listen to my symptoms, then explain his diagnosis and answer my questions. In a city where even my primary care office is too busy to see me, I really appreciated the individual care from this office, including front staff.
Joseph C.
5/5 Star Rating
Submitted 02/09/22
Dr. Lum is a professional all the way. I highly recommend him. He's thorough and considerate. He also understands what each patient needs.
Tracey M.
5/5 Star Rating
Submitted 02/09/22
I have been to Forest Urgent Care twice in the past four months. I had a short wait time at each visit. The doctors took the time to listen to me and provide me with followup treatment information. I will definitely use them in the future.
Stephanie M.
5/5 Star Rating
Submitted 01/16/22
Great service